
Burst Pipes
Water pouring from a split line needs the meter shut first. We make the supply safe, then repair or replace the failed section. See burst pipes for the full rundown.
Plumber Newmarket answers the urgent calls across Newmarket: burst pipes, sewage indoors, hot water that has stopped and gas odours. The Newmarket home page covers the everyday jobs, so this one stays with what cannot wait.
If we're late, $100 comes off your bill

Licensed plumbing and gasfitting under QBCC No: 15024607, a fixed quote before any work starts, and same-day where we can.
Something going wrong right now? Do this first:

Sorting your problem into one of three lists is the fastest triage you can do before picking up the phone.
a flow no tap will shut off, any gas odour, sewage rising into the house, or a tank emptying onto the ground.
hot water gone, a cistern that keeps filling, or a pipe you have isolated but cannot repair.
slow drains, weeping taps, and small leaks sitting safely in a bucket until we arrive.
Not sure which list you are on? Ring and run through what you can see. We would rather tell you it can wait than have you mopping at midnight.

This suburb holds pre-war Queenslanders, 1930s Linray houses and the medium-density infill packed in behind them, and each generation fails differently when it finally lets go.
The older houses drain through clay lines jointed with mortar, and those joints are exactly where fine roots find their way in. When a drain blocks twice within a single season, an open joint is nearly always lurking beneath a garden or slab.
Some highsets still run galvanised water pipe, and when it corrodes through inside a wall the first outward sign is usually skirting boards that swell.
Units and townhouses clustered near the village centre back their bathrooms onto one another, and one split braided hose behind a vanity can wet two homes sharing the wall.
Every urgent job we run falls into one of these four problems, each with full detail of its own:

Water pouring from a split line needs the meter shut first. We make the supply safe, then repair or replace the failed section. See burst pipes for the full rundown.

Sewage spilling from the pan means the cistern or the drain has failed. We shut the water off, clear the line and reset the toilet. The toilet overflowing page explains.

A tank that has died overnight usually announces itself with a cold morning shower. We find whether it is element, thermostat or the tank itself. Start with no hot water.

A gas smell means leaving the house and calling from the street. Our gasfitting licence covers leak repairs and reconnections. The gas leaks page sets out every step in full.
$0 call-out fees, available 24/7, and same-day where we can.

The test is damage: is water, gas or sewage actively moving somewhere it should not be, and can you stop it yourself?
is an emergency, whether that is a split supply line, a burst tank or a failed fitting under the floor.
anywhere indoors is always an emergency, and the first move is leaving the house, not hunting for the source.
is an emergency, because every hour it sits is an hour of cleanup and health risk.
sits on the line: no hot water on its own is a job for the next booked run, while a tank leaking fast enough to flood is an urgent one.
Everything else, from a weeping tap to a slow bathroom drain, belongs in a booked visit. Those jobs sit on the general plumbing page, and the drainage work that follows storm water sits under drainage.
Three things are worth knowing how to do before help is on the road, and each one limits the damage while you wait.
None of these fix anything, and that is the point. They hand the damage a smaller problem to work with until our plumber arrives.

The meter sits near the front boundary, and closing it stops every drop in the house at once. If a pipe has burst indoors, this is the single most useful move you can make.

Do not go looking for the leak, do not touch a light switch, and phone from across the street rather than from the kitchen.

Tanks have a shut-off on the cold inlet, and closing it stops a split tank draining itself through the laundry or lean-to floor.

Where this suburb sits changes how a storm-season call gets handled, so it is worth knowing which ground you are on.
Council's February 2022 layer covers Spencer Park, McCook Park and Davidson Street Park, and Spencer Park also shows in the 1974 river layer. Streets near those grounds can take water from outside their own fences.
In a big downpour, runoff travelling overland reaches Lanham Crescent, Mina Parade and Burnley Street before the street pits can cope, so those yards fill from the street as well as the sky.
Yards toward Enoggera Creek sit on shallow fall, so roof and yard drains there empty slowly until the creek level drops, even when nothing is actually blocked.
That is why storm calls here get triaged differently. A yard that pools after every storm is a drainage job; water lapping at a slab edge tonight is an emergency call.

Phone (07) 3067 4276 with what's happening in Newmarket. A few questions on the call mean the right parts come with us.

Flat-rate pricing and no hidden fees, set before the job starts. Give the go-ahead and we begin.

We shut down the escaping water or gas first, stop the damage spreading through your home, then repair the fitting or pipe that failed.

Settle by card or EFTPOS when the work is done, or ask us about Fix now, pay later.

An emergency is a bad time to be reading fine print, which is why the price lands in front of you before the tools come out.
You pay zero call-out fees in Newmarket, and there's no extra charge for nights, weekends or public holidays.

Our Fix-It-or-It's-Free guarantee covers the job (T&Cs apply), and if we're late, $100 comes off your bill.
Every job is handled by a licensed plumber under QBCC No: 15024607, and the labour has a lifetime labour warranty.
Locally owned and operated, licensed and insured, with flat-rate pricing on every job.
Water running with no tap or valve able to stop it, a gas odour indoors, sewage inside the living areas, or a tank emptying itself fast all qualify, so call the moment you notice.
In Newmarket, Urban Utilities maintains the public sewer and street mains, and the pipes on your side of the connection belong to you, which is precisely where our work starts.
Plenty of tanks are housed in lean-tos or laundries under raised floors, where damp ground air slowly corrodes the base until it finally splits one morning with no warning whatsoever.
Usually yes, because those flat yards only drain freely once Enoggera Creek falls back after the rain, though water pressing on a slab edge after a storm deserves an urgent call.
If a tap or an isolating valve will not stop the flow, yes, shut the meter at the front boundary first, then phone us straight after, because every minute of water running adds damage.
Call (07) 3067 4276, tell our team what has happened and where you are, and we will set the make-safe steps in motion and give you a fixed quote before any work starts.
Ring (07) 3067 4276 and tell us what's happening. We're available 24/7, jobs in Newmarket come with zero call-out fees and flat-rate pricing, and every job is done under QBCC No: 15024607, same-day when we can.
Current offers:
Where a job can safely wait a day or two, the general plumbing page lists the routine repairs, and hot water deals with tank repairs and full replacements.
To claim your $0 call-out fee, call (07) 3067 4276 today.